Privacy Policy
Effective Date: July 4, 2026 | Last Updated: July 12, 2026
Version: v0.1
1. INTRODUCTION
Alayki International (“Alayki International,” “we,” “us,” or “our”) operates the website located at alaykiin.com (the “Site”). This Privacy Policy explains what information we collect when you visit our Site or submit a quote request, how we use it, and the choices you have regarding your information.
By using the Site or submitting any form on it, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Site.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
When you submit a quote request, contact form, or message us via WhatsApp, we may collect:
- Full name
- Company or team name
- Email address
- Phone number / WhatsApp number
- Country of residence or business
- Order details (product category, quantity, design preferences, target delivery date)
- Files you upload (artwork, tech packs, reference images)
- Any other information you choose to include in a message
2.2 Information Collected Automatically
When you browse the Site, we (and our service providers) may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and referring website
- General location (city/country level, derived from IP address)
This information is collected through cookies and similar tracking technologies (see Section 6).
2.3 Information We Do Not Collect
This Site does not process online payments, and we do not collect or store credit card, debit card, or banking credentials through the Site. Payment for orders is arranged directly and separately (typically bank wire transfer), and any financial details you share for that purpose are handled outside the Site itself.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to quote requests and provide accurate pricing
- Communicate with you about your order via email or WhatsApp
- Improve our Site, products, and customer service
- Send you updates about your enquiry or order status
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with legal obligations, including export and tax record-keeping requirements
We do not sell your personal information to third parties.
4. LEGAL BASIS FOR PROCESSING (For Visitors in the European Economic Area / UK)
If you are located in the EEA or UK, our legal basis for processing your information is one or more of the following:
- Consent — where you have voluntarily submitted a form or message to us
- Performance of a contract — where processing is necessary to quote, produce, or fulfill an order you have requested
- Legitimate interests — where processing helps us operate, secure, and improve our Site and business, provided this does not override your fundamental rights
5. HOW WE SHARE YOUR INFORMATION
We may share your information with:
- Service providers who help us operate the Site (e.g., web hosting, email delivery, form/CRM tools, Google Analytics or similar analytics providers)
- Shipping and logistics partners (e.g., DHL, FedEx, UPS, freight forwarders) as necessary to fulfill and deliver your order
- Legal or regulatory authorities, where required by law, export control regulation, or valid legal process
- Successors, in the event of a merger, acquisition, or sale of business assets, subject to standard confidentiality expectations
We do not share your information with third parties for their own independent marketing purposes without your consent.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use our Site (e.g., via Google Analytics). You can control or disable cookies through your browser settings; doing so may affect some Site functionality.
Types of cookies used:
- Essential cookies — required for basic Site functionality
- Analytics cookies — help us understand visitor behavior in aggregate
- Functional cookies — remember settings such as language or previously entered form data
7. INTERNATIONAL DATA TRANSFERS
Alayki International is based in Sialkot, Pakistan. If you are located outside Pakistan, your information will be transferred to, stored, and processed in Pakistan and potentially other countries where our service providers operate. By using the Site, you consent to this transfer. We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy wherever it is processed.
8. DATA RETENTION
We retain personal information for as long as necessary to:
- Respond to your enquiry or fulfill your order
- Maintain accurate business, tax, and export records as required by applicable law
- Resolve disputes and enforce our agreements
When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.
9. YOUR RIGHTS
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal or contractual retention requirements
- Object to or restrict certain processing
- Withdraw consent at any time, where processing is based on consent
Visitors in California may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion, subject to applicable exceptions.
To exercise any of these rights, contact us using the details in Section 13.
10. DATA SECURITY
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. CHILDREN’S PRIVACY
This Site is intended for business use by teams, clubs, brands, and organizations, and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
12. THIRD-PARTY LINKS
Our Site may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, contact us at:
Alayki International Sport Industries, Sialkot, Pakistan.
Phone / WhatsApp: +92 33 480 84855
Email: hello@alaykiin.com
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this page indicates when it was last revised. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
